question

kdalley_51101 avatar image
kdalley_51101 asked Erick Ramirez edited

Why does a course not get marked as completed?

Why does the course stage stay in an incompleted state even when I've completed that stage? It's very annoying and buggy. Is there a way to force the completion of that stage?

cassandraacademy
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1 Answer

Erick Ramirez avatar image
Erick Ramirez answered Erick Ramirez edited

@kdalley_51101 I'm sorry that this is happening. There is currently a known issue that our developers are looking into. I don't have an ETA on when it will get fixed at this point but I will provide an update as soon as I have something.

In the meantime, some users have advised that closing the unit/course then opening it again sometimes works. Our apologies again. Cheers!

[UPDATE] Our developers have not been able to identify the cause for the problem and don't have a fix for it. There hasn't been any ongoing dev work on the existing courses since we will soon be migrating to a new learning management system (LMS) and our work has been focused on it.

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prostrednyp_193110 avatar image prostrednyp_193110 commented ·

The error apparently still persists. None of the videos is markable as completed. Quizzes are all marked as completed. Even when I click on Finish&Next Unit video remains incomplete. So far I went through DS101 and DS201 courses and in both cases, the situation is the same.

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mailforlalit avatar image mailforlalit commented ·

Use Finish and Next Unit Button post each course view or quiz completion.

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