Build Cloud-Native apps with Apache Cassandra

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arun_s05 avatar image
arun_s05 asked ·

Unable to connect to my Astra DB killrvideo instance

When try to connect the connection never occurs.

astra
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Erick Ramirez avatar image
Erick Ramirez answered ·

You haven't provided any actionable information for me to provide a meaningful response.

In any case, we're not part of the team that supports the Astra service so I don't have access to troubleshoot your account.

If you run into any issues accessing your database instance or require assistance, click on the Get Help link at the top right of the Astra web UI then click on the Create Support Request button and one of our service engineers will assist you. Cheers!


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