question

Erick Ramirez avatar image
Erick Ramirez asked Erick Ramirez answered

I requested a cloud instance but didn't receive it during the workshop

In this post, I will provide instructions on what to do if you didn't receive the cloud instance you requested.

workshop-faq
10 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Erick Ramirez avatar image
Erick Ramirez answered

We provide one cloud instance per workshop attendee for the purposes of doing the workshop exercises. Instances are only provided during the live workshop -- you will not be able to request an instance after the workshop has finished.

If you didn't receive the instance you requested check your spam folder. If you still haven't received the details, email Aleks Volochnev (aleksandr.volochnev@datastax.com) in the next 24 hours to make sure yours didn't get lost.

The cloud instance is available to you for the next 72 hours. After that period, they will be automatically terminated.

We have provided 2,000+ cloud instances and it's costing us thousands of dollars every hour. We don't charge you for attending the workshop and we can't just leave the instances running indefinitely.

Thanks for your understanding and joining our workshops. Cheers!

Share
10 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.