DataStax Academy FAQ

DataStax Academy migrated to a new learning management system (LMS) in July 2020. We are also moving to a new Cassandra Certification process so there are changes to exam bookings, voucher system and issuing of certificates.

Check out the Academy FAQ pages for answers to your questions:


question

dba.satvant_168667 avatar image
dba.satvant_168667 asked ·

How do I get in contact with ProctorU who administers exams?

Hi,

@Erick Ramirez @Jack Fryer Can someone give me support contact . I am just waiting to start my exam.

Can someone guide , How to report the issue. Its been an hour since I'm waiting to start my exam.

certification
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1 Answer

Erick Ramirez avatar image
Erick Ramirez answered ·

@dba.satvant_168667 Sorry to hear that you've got issues with your exam but we're not involved with the exam process and another team in DataStax handles it.

As I understand it, a third-party company called ProctorU administers the exams. I've tried to lookup their website and found that if you click on Support FAQs on https://www.proctoru.com/faq, they have various channels for reaching them. I recommend you try and get in contact with them directly. Good luck!

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ThankYou Eric

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