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question

mtoolsidas avatar image
mtoolsidas asked ·

Why do the notebooks not load in Studio on startup?

I have Studio 2.0.0 installed. When I start it up, none of the example notebooks load. When I click to create a new notebook, enter a name, and select a connection, it then proceeds to just hang on the gray screen with the spinning wheel. Anyone else experience this? The download seemed to be perfectly fine.

studio
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2 Answers

Dan Jatnieks avatar image
Dan Jatnieks answered ·

What kind of installation environment do you have?

It could be a problem with the Studio user data directory. This is typically in ~/.datastax_studio on linux/macos. Try starting Studio with a clean data directory:

  • Stop Studio
  • Rename the current data directory, e.g. 'mv ~/.datastax_studio ~/.datastax_studio_backup'
  • Restart Studio

You can also check the 'studio.log' file located at <studio-install-dir>/logs any errors that may be logged there.

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mtoolsidas avatar image mtoolsidas ·

Thank you! This was it! It must have been pointing to the same data directory even across multiple installation methods which is why it was always the same.

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BarrieByron avatar image
BarrieByron answered ·

@mtoolsidas as a start, have you followed the configuration steps advised in the DataStax Studio docs? https://docs.datastax.com/en/dse/5.1/dse-dev/datastax_enterprise/studio/stdToc.html and checked available troubleshooting https://docs.datastax.com/en/dse-trblshoot/doc/troubleshooting/trblStudio.html


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mtoolsidas avatar image mtoolsidas ·

Yes. It works elsewhere find with identical environment conditions.

0 Likes 0 · ·
Erick Ramirez avatar image Erick Ramirez ♦♦ mtoolsidas ·

P.S. @mtoolsidas I've converted your reply to a comment since it's not an "answer". Cheers!

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